ALL SALES ARE FINAL. If for any reason you are dissatisfied with your Online purchase, you may exchange  your item(s) within 5 days from the date of arrival of shipment. Items returned must be in new condition, with no signs of wear and tear. If item has been used, the exchange will be refused and customer is subject to a $25 retrun and processing fee. On Special Orders such as items with engraving and special ring sizes, custom chain measurements, and custom pendants there are NO RETURNS OR EXCHANGES.

If for any reason your delivered item has any defects you can get in touch with us and we will accordingly arrange return of product, so we can fix it for you and ship it back.
For products purchased in any of our stores, please check with one of our store associates for more details.